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Contact Us

Have a question about an artwork, need help with your order, or want to discuss a custom request?

Get in Touch

Email

info@heavenartshop.com

We respond within 24 hours

Business Hours

Monday – Friday: 9:00 – 18:00 CET

Weekend inquiries answered Monday morning

Secure Payments

All transactions processed via Stripe. Your payment details never touch our servers.

Shipping Questions

See our shipping & returns page for rates, delivery times, and return policy.

Common Questions

Can I see the artwork in person before buying?

We're an online gallery, but we provide high-resolution photographs from multiple angles. If you'd like additional photos or video of a specific piece, email us and we'll arrange it.

Do you offer custom framing?

Artworks ship unframed to ensure safe transit. We can recommend professional framers in your area — just ask.

Can I reserve an artwork?

We can hold a piece for up to 48 hours while you decide. Email us with the artwork title and we'll reserve it for you.

Do you accept commissions?

While our current collection features existing works, we can connect you with our artists for custom commissions. Contact us to discuss.

What payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, Amex) through Stripe. Apple Pay and Google Pay are also available.